Bowens

Bowens: A best-in-class solution for product enrichment

CLIENT Bowens

SERVICES B2B Commerce, Product Inventory Management (PIM), Data Integration

INDUSTRIES B2B, Ecommerce, Building

The Brief:

  • Bowens is a leading provider of building products to the Trade industry. They have a wide-ranging product catalogue rich in technical details. Their digital team were manually piecing together complex data from multiple sources into CSV files as well as sending graphics to a third party for refinement.
  • They wanted Product Inventory Management (PIM) to accelerate their enrichment with intuitive user-centric workflows.
  • They needed a holistic end-to-end integration capability to automate the flow of data at multiple touch points.
  • It was critical to have robust validation mechanisms to prevent incorrect data from entering their eCommerce front-end.
  • They also wanted to empower suppliers as part of the process.

The Solution:

  • In-depth understanding of the client’s business.
  • Akeneo Serenity for its included hosting, support and automatic update cycle.
  • Akeneo Supplier Data Manager to support the supplier enrichments.
  • Custom integration and validation logic to update ecommerce and other data consumers.
  • Fully automated integration to third-party service (via FTP).
  • Innovative approach to seamlessly incorporate validation results into the Akeneo experience.

The Value Delivered:

  • Elimination of many time-consuming manual processes, reducing the enrichment journey for a new product from days to hours.
  • Products automatically move between “buckets” to reflect their enrichment status.
  • Greatly improved quality of product content.
  • The business achieved their goal to grow the catalogue from 30,000 products to 45,000, and now planning for more than 110,000 products.
  • Immediate strategic advantage over competitors.
  • Winner of the Akeneo Unlock 2023 Ambassador Award.